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Accreditations, Affiliations & Awards


Feefo Platinum Trusted Service Award 2024

We are pleased to announce that we have once again been awarded the Feefo Platinum Trusted Service Award this year. This recognition from Feefo holds great significance for us. It not only highlights our dedication to delivering outstanding customer service, but it is also based on valuable feedback from our customers, without whom none of this would be possible.


Feefo Platinum Trusted Service Award 2023

After achieving Gold standard for over three consecutive years, we’re delighted to receive a Platinum Trusted Service Award from Feefo. Since customer satisfaction is our top priority, the fact that this award is based on real feedback gives us confidence that we can continue providing excellent customer service.


Direct Commerce Awards 2022

We're extremely proud to have won the award for 'Best B2B Performance – Industrial, Technology & Warehouse Supplies'. This year’s award was based not just on our overall revenue, growth, and conversion numbers – but also, the UX and CX work that we, and our partners at 9XB, have put in place to improve the all-round performance of the site.


Feefo Gold Trusted Service Award 2022

Watco has won the Feefo Gold Trusted Service award for the fourth year in a row. The ratings and reviews shared by our customers are invaluable, as they provide a true reflection of our commitment to outstanding customer service whilst providing us guidance to continually improve.


Direct Commerce Awards 2021

Through continuous improvement and innovation enhancing our customers online experience, we're thrilled to have won the direct commerce award, 2021.



'B2B eCommerce Website of the Year’, UK Digital Growth Awards 2021

We're thrilled to announce we have won B2B eCommerce Website of the Year in the UK Digital Growth Awards. Over the last 12 months, with the help of our skilled developers at 9XB, we have developed our online platform to create an easier, innovative customer shopping experience. 


Feefo Gold Trusted Service Award 2021

Watco wins a Feefo Trusted Service award for the third year in a row. Thanks to all of our customers for sharing their ratings and reviews, which help ensure we're consistently delivering exceptional customer service to you.


Feefo Trusted Service Award 2020

Watco wins a Feefo Trusted Service award for a second year in a row. Thanks to all of our customers for sharing their ratings and reviews.


Feefo Gold Trusted Service Award 2019

Watco received a Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.


Best Industrial & Warehouse Supply Business 2016 - ECMOD Award

Our excellent customer service and product innovation is what won us this accolade in a highly competitive category.



“Highly Commended” BCF Customer Service Award 2016

Customer service wins it for us, again. This time, an award given to us by our own industry – British Coating Federations.


ISO 9001 Bureau Veritas Certification

ISO 9001 is an international quality management standard, used in over 100 countries by thousands of organisations. Our certification is assurance to customers that we meet certain standards and provide a high level of service in multiple areas - customer service, production, manufacture, and design.


NBS Plus

Used by over 5000 offices, NBS offers specification and information to construction industry professionals. NBS Plus provides technical information about Watco products, making it available when you need it, so you can specify your project quickly and accurately.



BCF – British Coatings Federation

As a member of the BCF we are part of a respected trade association which represents over 95% of the market. The BCF works to improve sustainability, promote the industry, enhance the attractiveness of the UK as a manufacturing base, and provide support and training.


FeRFA - The Resin Flooring Association

As a member of the FeRFA, we are held in high esteem regarding our specialist services and products for the resin flooring and surface preparation industry.