22nd January 2024
We’re delighted that for the second year running, we’ve been awarded the Feefo Platinum Trusted Service Award.
Feefo’s annual awards acknowledge businesses with excellent customer service, and winners of the Platinum Trusted Service Award have been recognised for achieving consistently high ratings and service excellence. Through our partnership with Feefo, you can be sure that our reviews and ratings are independently managed so you can be confident you are reading real feedback, from real customers.
As always, we couldn’t have done it without you, our customers, so we’d like to take this opportunity to thank each and every one of you for sharing your feedback and ratings with Feefo. We’re always listening to what you have to say and regularly use your comments to improve our business.
"This award is another vote of confidence in our brand from our customers. It means a lot to us because it’s based on your honest, valuable feedback and, ultimately, keeping you happy is why we come to work each day."
Lisa O’Neill, Watco Marketing Director
Thank you again to everyone who took the time to leave us a review. We continue to be committed to listening to, understanding and responding to your feedback, and delivering the highest quality of service. Here’s to more great customer service in 2024!
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